Friday, July 11, 2008

Zone Alarm Pro Issue

I have been using this anti-virus called Zone Alarm Pro for last one month or so. It has some good features - the antivirus check is really good, and proficient. The bundled firewall, though a little complicated for 'casual' users, it really strong once you get a hang of it. This blog, however is not about the cool features about Zone Alarm Pro. Its about a wicked problem this guy throws up. And I am yet to figure out a way to avert it.

The problem starts after you update your virus library. As in most of other softwares, once update is over, it will ask you to restart the machine to let the changes take effect. You do that, the machine boots up, OS gets loaded. "Great! I have an updated set of virus definitions!" - you say to yourself.  

The celebration ends as soon as you connect to internet. The moment the firewall detects an available network connection, it starts some crazy process to update some informations. It is displayed by the name "vsmon.exe" on the Task Manager Pane and consumes at least 60% of you CPU. All other systems will come to a grinding halt. No new processes will start up.

Thankfully, the woe somehow ends in 10 minutes or so. I have searched the net for some way around to this problem, but unfortunately, yet to find a satisfactory remedy. The official Zone Alarm Pro site acknowledges this as an issue. They claim that the CPU hogging duration of the process is supposed to get lower and lower. I dont see much changes on those terms.

If any one of you who is reading this know some better answers, kindly help me out. You can mail me or leave a comment here. Thanks!

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